Company Business Nature:

A US-listed company specializing in providing high-reliability design, manufacturing and supply chain solutions for
businesses.

Location: Hi-Tech, Kulim (working on site)

Working Days/Hours:

• Monday – Friday
• 8am – 5.30pm

Key Responsibilities:

Job Summary:

Responsible for assessing, designing, delivering, and supporting IT solutions for clients and customers, and managing relationships with them. This position is primarily office-based and requires extensive usage on computer.

Detailed Job Scope:

Performs tasks such as, but not limited to, the following:

• Provide SAP functional support on SAP logistic modules; and provide leadership and coaching to new or junior resources in the team.
• Work closely with users to understand requirements and work with level 2 / level 3 to develop solutions in accordance with organization/ client standards and architecture.
• Analyze business requirements and mapping of those to SAP best practice business processes and data models to meet client requirements effectively.
• Knowledge and ability to design and develop test plans for executing unit, integration, system, data conversion or acceptance testing.
• Coordinate execution of support tasks with other team and be comfortable in working under the pressure of tight deadlines.
• Conduct knowledge transfer and training of users.
• Liaise with external/in-house developers and site support for system changes and maintenance.
• Ensure project and support service level targets are met.
• Perform production support activities (eg. break/fix, how to expertise, troubleshooting)

Qualifications/Requirements:

• Must have bachelor’s degree in Business, Computer Science (IT), Mathematic, Engineering, or consideration of an equivalent combination of education and experience
• Experience in discrete manufacturing environment
• Minimum 5 years experience as SAP functional support roles
• Expert functional business process is an advantage
• Exposure to system integration via EDI/ALE/IDOC/Ariba

Salary: Up to RM11,000 (Stretchable)

Report To: IT Solution Manager

Others:

• Transport Allowance: RM500
• Phone Allowance: RM130
• Claimable toll expense
• 13-month bonus
• Performance bonus and increment, depends on performance
• This position is like assistant manager level (8-10 years experience), no subordinates at the moment