Company Business Nature:

A Japanese company (Listed in Japan) that established more than 40 years in Malaysia as a significant player in the logistics and transportation industry. With a global network of more than 20 regions, and is one of the largest door-to-door delivery service provider in the land.

Location: Klang Valley

Working Days/Hours: Monday – Friday, 8 hours per day

Key Responsibilities:

• Establish and develop new business opportunities with potential customers in the assigned territory and with assigned/named targets: A, B, C segment customers (profitable type of targets).
• Work out volume projection on and long/short term action plan to achieve target.
• Monitor market trends and identify new business development opportunities to support revenue growth.
• To devise Sales & Marketing Strategies. Plan business strategies to meet the customers’ business objectives.
• Monitor market conditions for internal product development.
• Plan and manage logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers.
• Deliver solutions to logistics challenges while maintaining high levels of quality and service within budgetary requirements.
• Negotiate rates and contracts with transportation and logistics providers.
• Provide client and target information, maintenance of Customer Relationship Management System (CRM).
• Collaborate closely with internal sales resources / experts: IV Account Managers, Trade-lane Manager, and product teams to maximize closing ratio.
• Assure successful client integration: implementation collaboration with operation teams. Ensure proper knowledge of company’s products at all the time by attending and competing all trainings offered and available.

Qualifications:

• Good understanding of company’s service offering and pricing policy.
• Local market knowledge (customers, competitors, suppliers).
• Expertise and professionalism in customer contacts, understanding of customer requirements, analysis and resolution of problems and complaints.
• Customer and sales-oriented with strong interpersonal, presentation, communication, writing skills and has the ability to work collaboratively with both internal and external stakeholders.
• Ability to interpret and use internal or external data provided to speak to customer needs and communicate business insights. You are the customer’s source of industry knowledge.
• Lead bid opportunities.
• Functional experience in logistics relevant industry.
• At least 5 years working experiences in Forwarding (Air, Sea, Warehouse, Cross Border Trucking, Domestics Trucking etc..).
• High competency with MS Office (Word, Excel & PowerPoint).

Salary: Up to RM12,000 (negotiable, based on experience)

Interview: 2 round of F2F interview

Team Size: Around 10 people

Report to: Head of Sales